Core Job Types
How to Create and Dispatch a Job Via Omadi Mobile
To create and dispatch a job in the Omadi Mobile app: 1. On the My Jobs screen, tap the plus sign at the top-right corner. 2. On the Select job type screen, tap Dispatch.... 3. Select the type of job you want to dispatch. 4. Fill out the job ...
Omadi Mobile App: License Plate Lookup & VIN Scanner
License Plate Lookup Omadi has an integration with Carfax that will pull in the vehicle information of the vehicle if the license plate of is entered. (Please note that you should not use spaces when entering license plate numbers.) The vehicle ...
Accepting & Completing a Job on Omadi Mobile
Accepting a Job When a driver is dispatched a job, it will appear in the My Jobs list, accompanied by a notification sound. (Omadi can also send drivers text alerts when they receive dispatches.) Tap the job to open it. Once you've opened the job, ...
Omadi Mobile App: My Jobs Screen
The My Jobs screen shows all open jobs assigned to a driver. Tap the map icon to the right of each job to display the route on the map. To refresh the screen, tap the circular arrows at the top right. To create a new job, tap the plus sign at ...
Omadi Mobile: Logging In & Out
Log In Log in to the Omadi Mobile app by typing in your username, password, and account name. Tap the blue Log In button. The account name is the company’s domain name (the name that comes before “.omadi.com” when Omadi is accessed on a browser; it ...
Popular Articles
Client Portal: Guide for Property Managers
Overview Property managers can view information about tows associated with their property, including being able to view pictures. Besides looking at tickets, there are several features in the Client Portal, including violation lookup, ...
Dispatch Dashboard
There are two dispatching views in Omadi: Dispatch Dashboard and Dispatch Live Status. The default view is the Dispatch Dashboard. The Dispatch Live Status is mostly used to accept digital dispatches. At the top of both pages users can create new ...
Lien Processing & ADD123
Omadi Resources For any vehicle that is impounded in Omadi, lien information can be recorded in the Lien Tab of the ticket. In the Lien tab, users can enter vehicle owner, lien holder, insurance, and lien letter sent date information. Lien holder and ...
Accepting Digital Dispatches from the Omadi Towing App
Accepting Digital Dispatches from the Omadi Towing App If you are planning to accept Digital Dispatches from the app, make sure you are logged in to the app on your phone or tablet. The phone will beep when a Digital Dispatch comes in. Navigate to ...
Violations List Empty
When creating Violation Rules for a property, the Description box should not have any special characters. Go to the black navigation bar > Customers > Property > List > (edit selected Property) > Violation Rules region (bottom right) > Description ...