How to Update a Call to GOA in the App

How to Update a Call to GOA in the App


How to Update a Call to GOA

To mark a job as discontinued from the app, the user will need to edit the ticket that is being canceled and update the Service Type field to GOA (for motor club calls) then discontinue the call. Once the Service Type field has been updated and the ticket is saved, the user will click on the job again to pull up the Job Menu. The user will select Discontinue Job. Another menu will pop up with options of why the job was discontinued. The user will select Gone on Arrival, and will be directed back to the job page. The job will show that it was discontinued and will disappear from the app after a few minutes.
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