Integrations
CardConnect Integration
Click here for more information on Omadi's integration with CardConnect.
Omadi Mobile: Accepting Motor Club Digital Dispatches
When a motor club sends a job via digital dispatching, you will see a yellow banner at the top. Tap View to view the job. You can also go to the Dispatch screen of the app to view the job. Tap Respond, and you will be presented with the following ...
DPO (Direct Post Office) Delivery Type Options
The following are the options for sending lien letters via Omadi's ADD123 Direct Post Office integration: Notes: All options include a "green card" (Certificate of Mailing). Delivery Receipt options require a signature from the recipient to deliver. ...
Lien Processing for Florida Tow Companies
According to Florida House Bill 431, the reason for the change is to stop fraudulent delivery of the notice of lien and fraudulent or inflated charges. Effective Feb. 1st, 2021 the bill: Revises content and mailing requirements for notices of lien ...
Digital Lienholder Notification
With the Digital Lienholder Notification feature, Omadi digitally alerts lienholders that you have impounded one of their vehicles. You can decide if and when a notification will be sent to lienholders. How it Works When a vehicle is impounded, a ...
Client Portal: Guide for Property Managers
Overview Property managers can view information about tows associated with their property, including being able to view pictures. Besides looking at tickets, there are several features in the Client Portal, including violation lookup, ...
Accepting Digital Dispatches from the Omadi Towing App
Accepting Digital Dispatches from the Omadi Towing App If you are planning to accept Digital Dispatches from the app, make sure you are logged in to the app on your phone or tablet. The phone will beep when a Digital Dispatch comes in. Navigate to ...
QuickBooks Error
If you see the following error, it may be that you have been logged out of the QuickBooks integration. To fix this, you will need re-enter your QuickBooks login credentials. If that does not work, please contact Omadi Support.
DMV123 Real-Time State Inquiries
Note: Towers in individual states should customize their letters to comply with the requirements of their operating Commonwealth or State. Contact Omadi Support if you need to make adjustments to your letters. Extra information for specific states: ...
CMS Payment Processing
What is CMS? Complete Merchant Solutions, or CMS, is a company that provides payment processing services. Link to the CMS Knowledge Base: https://completemerchantsolutions.freshdesk.com/support/home Prerequisites Before a company can process ...
Using ADD123 for Lien Processing
Prerequisites If you want to use the ADD123 feature in Omadi to look up DMV records, please contact Support at (801) 800-8250 or support@omadi.com. There is no charge to Omadi to use this feature, though there may be a charge to ADD123. Before a ...
DPO (Direct Post Office)
Prerequisites If you want to use the DPO (Direct Post Office) feature in Omadi to deliver lien letters, please contact Support at (801) 800-8250 or support@omadi.com. There is no charge to Omadi to use this feature, though there may be a charge to ...
Motor Club Info for Digital Dispatching Integrations
If a customer wants to enable motor club integrations for digital dispatching, they need to provide Support with the following information: Agero Company Tax ID Provider ID Location ID (for example: 1) (You will need to log in to your Agero account ...
Signature Pad Information
The unit Omadi used for development and testing is T-LBK750 (HSB Pad) Model Series SigLite LCD 4x3. Use Google Chrome as the web browser. If you are interested in using the signature pad integration for your company, please submit a Support ticket.
QuickBooks Online
Setup Omadi offers an integration with QuickBooks Online, making it quick and easy to sync invoice and payment information between Omadi and QuickBooks. QuickBooks Online will sync with one GL (General Ledger) item based on the total due field. ...
Popular Articles
Client Portal: Guide for Property Managers
Overview Property managers can view information about tows associated with their property, including being able to view pictures. Besides looking at tickets, there are several features in the Client Portal, including violation lookup, ...
Dispatch Dashboard
There are two dispatching views in Omadi: Dispatch Dashboard and Dispatch Live Status. The default view is the Dispatch Dashboard. The Dispatch Live Status is mostly used to accept digital dispatches. At the top of both pages users can create new ...
Lien Processing & ADD123
Omadi Resources For any vehicle that is impounded in Omadi, lien information can be recorded in the Lien Tab of the ticket. In the Lien tab, users can enter vehicle owner, lien holder, insurance, and lien letter sent date information. Lien holder and ...
Accepting Digital Dispatches from the Omadi Towing App
Accepting Digital Dispatches from the Omadi Towing App If you are planning to accept Digital Dispatches from the app, make sure you are logged in to the app on your phone or tablet. The phone will beep when a Digital Dispatch comes in. Navigate to ...
Violations List Empty
When creating Violation Rules for a property, the Description box should not have any special characters. Go to the black navigation bar > Customers > Property > List > (edit selected Property) > Violation Rules region (bottom right) > Description ...