Transport

The Transport form is set up for equipment transport. (This form should not be used to track vehicle transport.) When creating transport jobs, the Ready for Dispatch automatically defaults to Not Ready. If the transport job needs to be dispatched immediately, the Ready for Dispatch field will need to be changed to Ready. If the job is not ready to be dispatched, the job will appear in the Load Board, which you can access from the grey shortcut bar. The default view for the transport page (accessed by going to Tow Tickets > Transport) will show transport jobs that have the promised time of arrival in the next 24 hours. From this list view, users can update the tickets that are ready for dispatch. The full dispatch list on the Dispatch Dashboard will show all jobs that have been created. If a user wants to see a filtered view of just the transport jobs that are ready to be dispatched, select Transport from the dropdown list on the top left of the page. From this view, dispatchers can dispatch the call to the driver. If you do not wish to use the Ready for Dispatch view, you can set all transport jobs to Ready and instead schedule transport jobs in advance by using the Appointment time feature. If you do not have this job type on your system, you may need to purchase it as an upgrade if so desired.

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