Appointments

Appointments


For jobs that will not be dispatched immediately, the option to create an appointment is available when creating a dispatch ticket. In the Call Information region, enter in the time of the appointment in the Appointment Time field on the right-hand side. After saving the ticket, the job will appear in a green color at the bottom of the Unassigned column in the Appointments section. The job will remain green until an hour before the call is scheduled, at which time it will turn yellow and move up to the Unassigned section. After the job passes the appointment time it will turn red. Appointment jobs do not have a dispatch button, but they can be dispatched by dragging the call and dropping it on the designated driver. The job can still be dispatched even after the appointment time.

    • Related Articles

    • Dispatch Dashboard

      There are two dispatching views in Omadi: Dispatch Dashboard and Dispatch Live Status. The default view is the Dispatch Dashboard. The Dispatch Live Status is mostly used to accept digital dispatches. At the top of both pages users can create new ...

    • Creating a Tow Ticket

      To start a new dispatch ticket, click on New Dispatch on the grey shortcut bar. All information that is in red is required, and the ticket will not save unless all required fields are filled. In the Call Information region, select the job type. That ...

    • Dispatch Live Status

      There are two dispatching views in Omadi: Dispatch Dashboard and Dispatch Live Status. The default view is the Dispatch Dashboard. The Dispatch Live Status is mostly used to accept digital dispatches. At the top of both pages users can create new ...

    • Dashboard Customization

      Dashboard Customization If you would like this feature turned on for your Omadi domain, contact Support via: phone: (801) 800-8250 email: support@omadi.com ticket Dispatch Live Status Purpose: to customize what and how information is displayed on the ...

    • Ticket Organization

      All tickets have the same basic layout. Tabs at the top of the ticket organize the ticket into defined sections. For the majority of job types the following tabs will be displayed: Dispatch, job type (i.e. PD, Account/COD, etc.), Payment, Release, ...