Appointments

Appointments

For jobs that will not be dispatched immediately, the option to create an appointment is available when creating a dispatch ticket. In the Call Information region, enter in the time of the appointment in the Appointment Time field on the right-hand side. After saving the ticket, the job will appear in a green color at the bottom of the Unassigned column in the Appointments section. The job will remain green until an hour before the call is scheduled, at which time it will turn yellow and move up to the Unassigned section. After the job passes the appointment time it will turn red. Appointment jobs do not have a dispatch button, but they can be dispatched by dragging the call and dropping it on the designated driver. The job can still be dispatched even after the appointment time.