Property Setup

All of the properties with which the user’s company has PPI contracts need to be entered into the property form in Omadi. To locate the property form go to the black navigation bar and select Customers > Property > List. From the property list, properties can be added or updated. To add a new property click on the New Property button in the upper right-hand side of the page. The property form allows the user to enter property contact information, contract information, and towing guidelines. Similar to police departments, default tow yard and pricing can be selected for each property, which will auto-populate on the tickets if that property is selected. 

A few fields in the property form relate directly to the Client Portal, which is available in a PPI + package purchase. One of the most important boxes to fill out is the Manager does NOT want to approve tags checkbox (in the Patrolling region). This box means that tags will be active and valid even if the property manager does not approve them through the Client Portal. If you leave this unchecked, a property manager must log in to the Omadi Client Portal and approve tags.

The field "In How Many Hours Does Tag Expire?" is important for tagging vehicles. When creating a new tag, when they select that property, the amount of hours until the tag expires will autofill into the tag. A driver can still override this and put in the hours until tag expires on a tag. The General Rules & Restrictions text box is a good area to display notes/rules about the property that will be visible to the user.

The final section, Violation Rules, will dictate for which violations the user is able to tag or tow vehicles. If no violations or rules are added, all violations will be available as options for the users. If you add one rule, then only that one option will appear as reason for the tow on the ticket. To add a violation, click the button labeled Add Additional Item. Next, choose the violation(s) that the users can tag/tow for, add time rules and any notes. Please remember: if you add time rules and try to tag or add a new PPI tow when it is not during those hours, you will not be able to select that violation on the tag or ticket.

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