PPI

PPI


PPI Dispatch

If a private property tow is called in and requested, users can create a PPI dispatch and send it to the designated driver. In the property dispatch form, the property is required. The property field references all properties that are entered in the system. If a property calls in that is not included in the company’s property list, the new property information can be entered in the New Account Info region at the bottom of the page. If the New Account Info is filled out, the property field will no longer be required. Once the ticket is saved, Omadi will automatically generate a new Property based on the New Account Info, and an alert email will be sent to any user with the Omadi Manager role. After it is dispatched, drivers will be required to fill out vehicle information and towing information.


PPI Patrol


If a user needs to create a PPI while on patrol, from the home screen of the app the user will tap on the three horizontal lines in the top left-hand corner. From there, the user will tap the plus sign to the right of the PPI icon. This will open a new PPI ticket, where the user can fill out all required fields (everything in red) before tapping the three vertical dots in the top right-hand corner to save. After arriving at the tow yard, navigate to the Recent page of the app by tapping the clock icon at the top. Tap the job in progress and select Edit. Fill out all required information, then tap the three vertical dots in the top right-hand corner and select Save + At Tow Yard.

When a user creates a PPI ticket on mobile, the ticket will not be visible on the dispatching screens on the web, because the ticket was not dispatched. The ticket will still be found in any views PPI tickets are available (i.e. Recent Actions, Vehicles in Any Yard).
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