My Organization

All of the user’s company information, including email address, fax number, phone numbers, etc., can be found at Setup (grey gear in the top right corner) > My Organization.

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• Company Users

  All user profiles can be found at Setup (grey gear in the top right corner) > Company Users. On this page you can add new users and update users’ profiles. Only managers can create and edit all user profiles. Create Users To set up a user profile go ...

• Ticket Organization

  All tickets have the same basic layout. Tabs at the top of the ticket organize the ticket into defined sections. For the majority of job types the following tabs will be displayed: Dispatch, job type (i.e. PD, Account/COD, etc.), Payment, Release, ...

• DMV123 Real-Time State Inquiries

  Note: Towers in individual states should customize their letters to comply with the requirements of their operating Commonwealth or State.  Contact Omadi Support if you need to make adjustments to your letters. Extra information for specific states: ...

• PPI

  PPI Dispatch If a private property tow is called in and requested, users can create a PPI dispatch and send it to the designated driver. In the property dispatch form, the property is required. The property field references all properties that are ...

• Creating a Tow Ticket

  To start a new dispatch ticket, click on New Dispatch on the grey shortcut bar. All information that is in red is required, and the ticket will not save unless all required fields are filled. In the Call Information region, select the job type. That ...