Omadi Mobile Towing App

Getting Started

Download & Permissions

To get started using Omadi Driver, go to the App Store (iOS) or the Google Play Store (Android) and download the app to your phone or tablet.

In order to use all the features of the app, make sure to give Driver permissions to:
  1. Your Location
    1. Android: Allow
    2. iOS: “While Using the App” or “Always”
  2. Your Camera and Photos
  3. Notifications

Logging In




Once you have downloaded and launched the app, type in your username, password, and instance (the URL you use to log in to Omadi, such as example.omadi.com), then tap the blue Log In button.
  1. Username:  (provided by Omadi)

  2. Password: (provided by Omadi)
  3. Instance:  (provided by Omadi)


Choose a Truck

After logging in, you will be prompted to choose a truck. Choose a truck from the list. Notice that you can also search for a specific truck.

Navigating the Home Screen


My Jobs

The main app screen is called My Jobs. All jobs assigned to you will appear on this screen.


You can refresh your jobs list by tapping the Refresh button in the top, right corner. You can use Refresh at any time you have a data connection (cellular or wi-fi) to make sure the information on your phone and the server are in sync. 

Tapping the Menu button (three white lines) in the top, left corner of the screen provides access to additional functionality that will be covered later. 

Job Cards

When a dispatcher assigns a job to you, it will appear on the My Jobs page. On the My Jobs screen, job cards display:
  1. Job type icon, including the vehicle’s class or drivetrain type (depending on the type of job)
  2. Job Name
  3. Vehicle Color, Make and Model
  4. Call Customer button 
  5. Route button - tapping this will show the route between the job’s start and pickup locations on the map below the job card 
Tap anywhere on the job card itself to see the job details.

Map

Below your job cards (if you have any), you will see a map. By default, the map centers on your current location. Use the Map and Satellite options to select the view you prefer.

    • Related Articles

    • Omadi Driver App: Drop Fees

      Create To create a new Drop Fee, tap the + icon in the upper-right corner from the My Jobs or Available page. The driver will then be prompted to select a job type. Tap Drop Fee. The Driver will then see the following cards: Release To Charges ...

    • Beta Installation & Permissions

      For iOS devices: Simply follow this link: https://testflight.apple.com/join/QolXu1cA. Make sure to click the link from the device you wish to participate in the beta on.  Once you have  joined the beta, you should be directed to install the ...

    • Omadi Driver App: How to Complete a PPI Job

      Accept Dispatch PPI jobs can be created and dispatched from the Omadi website using the PPI job type. Note: This is different from PPI Classic. The driver will then get a notification that they have been dispatched to a new job. To accept the ...

    • Omadi Driver Beta - Known Issues/Patch Notes

      Known Issues/Patch Notes Drop Fee charges are incorrect when copying from a PPI. Once you save to the server, the correct charges will appear. Currently “Notes” and “Photos” are required to accept a dispatched PPI job. Workaround: make these fields ...

    • Omadi Driver App: How to Use Tags

      Create To create a new Tag, tap the + icon in the upper-right corner from the My Jobs or Available page. The driver will then be prompted to select a job type. Tap Tag. The Driver will then see the following cards: Location Violations Vehicle Photos ...