Dispatching from the App

Dispatching from the App


Dispatchers also have the ability to dispatch from the app. From the app dashboard (house icon at top) the user will click on the plus sign next to the type of tow needing to be dispatched. A new screen will pop up two tabs at the top. The first tab will be the Dispatch tab. In this tab the user will assign the tow to a driver by selecting a driver’s name in the Send dispatch requests to field. Once everything in red on this page is filled out, the user will need to fill out the information in the next tab. 

The second tab will be the name of the job type that was selected. Once all required (red) fields are filled in, save the ticket by tapping the three vertical dots in the top right corner, then tap Save. Once the job is saved, the driver who was assigned in the Send dispatch requests to field will be alerted that they have a new job, and the tow will appear in their My Jobs section.

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