Client Portal: Creating Users

To create a Client Login user for a property manager:

1. On the black navigation bar (at the top of the screen), hover over Customers, then Properties, then List.

2. Click List.  You will see your list of Properties.

3. At the right side of your listed properties, you'll see a column called Operations.

            

4. Click view.  You will be able the property's information.

5. Look to the right of the screen, toward the middle.  You'll see an area called Client Login.  This will show any existing client logins.

            

6. To create a new client login user, click the New client login user button.

            

7. This will take you to a new screen where you will fill out the user's account information.

            

8. Enter an easy-to-remember username.  For example, if the property is named Sunset Apartments, you may want to enter "sunset" as the username.

9. Enter the property manager's email address, and set a password.

10. For the Client Account field, select the appropriate property.

            

11. You may choose to check the "Notify user of new account" checkbox.  If you do, an email will be sent to the entered email.

            

12.  Click the Create account button.

And you're done!  Client Portal users will log in at your company's Omadi site (the same web address you use to access Omadi).  They will enter their username and password, like any other user.

• Related Articles

• Client Portal

  Client Portal If the Client Portal has been purchased with an Omadi package, the user will be able to give client logins to property managers that allow them to manage and request tows of vehicles on their properties. To create a client login for a ...

• Client Portal: Guide for Property Managers

  Overview Property managers can view information about tows associated with their property, including being able to view pictures. Besides looking at tickets, there are several features in the Client Portal, including violation lookup, ...

• Property Setup

  All of the properties with which the user’s company has PPI contracts need to be entered into the property form in Omadi. To locate the property form go to the black navigation bar and select Customers > Property > List. From the property list, ...

• Tags (PPI)

  Tagging Process (Tags are also referred to as warning stickers.) In addition to towing PPI jobs, Omadi also supports tagging vehicles for violations. To create a new tag on mobile, from the home screen of the app the user will tap on the three ...

• Enhanced Guest Permits

  In addition to Client Portal features, the Enhanced Guest Permits feature allows the following: Residents can self-register their vehicles. Guests/visitors can self-register their vehicles. Registering a vehicle creates a permit in Omadi. When ...