Tags (PPI)

Tags (PPI)


Tagging Process
(Tags are also referred to as warning stickers.)

In addition to towing PPI jobs, Omadi also supports tagging vehicles for violations. To create a new tag on mobile, from the home screen of the app the user will tap on the three horizontal lines in the top left-hand corner. From there, the user will tap the plus sign next to the Tag icon. The user will be prompted to enter the number of hours before the tag expires. The number entered will designate the amount of time that will need to pass before the tagged vehicle is ready for further enforcement. After filling out all the required fields, the user will save the tag ticket by tapping the three vertical dots in the top right-hand corner.

If the property manager has been set up with a Client Login, the property manager will have the ability to log in to the Client Portal and either approve or deny further enforcement on tagged vehicles. 

Once the tag reaches the allotted number of hours (entered in the Hours Before Tag Expires field) and has been approved by the property manager if needed, it will be listed in the Expired section on the mobile app. The Expired page can be found by clicking the tag icon at the top of the app homepage. This will allow users to know that the tag is ready for the next phase of enforcement action. After choosing a tag from the Expired list, a driver can locate the vehicle and determine whether or not it should be towed.

When a user is ready to tow a tagged vehicle, the user will tap the desired tag, select Conversions, and select Copy to PPI. After the required PPI information is filled out, the user will tap the three vertical dots in the top right-hand corner and select Save + At Tow Yard. This will remove the tag from the Expired screen.

If the user chooses to not tow the tagged vehicle, the user will tap the tagged vehicle, and in the Tag Check option choose to update the status to why the tag wasn’t towed. Again, this action removes the tagged vehicle from the Expired tags screen, but the user can still see the tag in the Recent screen of the app by tapping the clock icon at the top of the screen. This process will be the same for changing a tag to a boot.

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