Reset All Data in App

Reset All Data in App


Reset All Data

If using the force sync fails, try resetting all data. Resetting all data means that the app will be cleared and resync to the software. All data that is not saved (i.e. drafts) will be lost upon resetting data. So if you have a ticket that has not been saved or is not appearing on the web, be aware: you will lose that data should you choose to reset. You may want to save the pictures onto your device so you don’t lose them.

To reset all data:
  1. Go to the app dashboard (house icon at top).
  2. Tap the three vertical dots in the top right corner.
  3. Select Reset All Data.
  4. When asked if you really want to reset all data, select Delete It.
It will take a few minutes to restore. On Android devices you can also go to your Settings and find the Omadi Towing app, and from there you should be able to do a data reset as well that is a data reset through the device. If this fails, you may have to uninstall the app and reinstall it.

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