The Account/COD job type is used for all contracted tows that will be billed out to a customer as well as cash customer requested tows. Think of it as a general tow ticket. The field Bill To will always be required. In that field enter the name of the account calling in, or if it a cash customer call, select Cash Call. On the occasion that a vehicle is impounded for an account or a cash customer: impounding, lien, sale, and release information are available on Account/COD.