Related Articles
Bill To Setup
Bill To’s in Omadi are where the user can store billable accounts information. To update or add new accounts go to the black navigation bar and select Customers > Bill To > List. From the Bill To list, the user has options to edit or delete old ...
Ticket Organization
All tickets have the same basic layout. Tabs at the top of the ticket organize the ticket into defined sections. For the majority of job types the following tabs will be displayed: Dispatch, job type (i.e. PD, Account/COD, etc.), Payment, Release, ...
Club Tow, Motor Clubs, and Service
Club Tow All motor club calls that are not accepted through digital dispatching will need to be entered manually in the Club Tow job type. Customer contact information and coverage details fields are available in this job type. Club Tows reference ...
Creating a Tow Ticket
To start a new dispatch ticket, click on New Dispatch on the grey shortcut bar. All information that is in red is required, and the ticket will not save unless all required fields are filled. In the Call Information region, select the job type. That ...
General Pricing Setup
Before using Omadi full-time, pricing information will need to be entered into the system. It is important to enter pricing information before entering customers or accounts into the system in order to link pricing to customers when creating Bill ...