Salvage: Accepting & Completing a Job

Salvage: Accepting & Completing a Job

Accepting and Completing a Job


The driver will accept the job by tapping the red Accept button.


The red Accept button will then turn blue and show the next job status. The driver will tap the blue job status button as they advance through each step of the job. The job statuses are:

  • Accept

  • Driving to Job

  • Arrived at Job

  • Towing Vehicle

  • At Destination

  • Complete


Job information can be entered at any time (before the job is marked Complete).


To enter job information, simply tap the job type icon. The job ticket will open, and the information is organized into three separate tabs:

  • Details

  • Photos

  • Service

  • Inventory      


    Details tab

  • General

  • Notes for Pickup

  • Pickup

  • Vehicle

  • Delivery

    Photos tab

  • Pickup Photos

  • Expense Photos

    Service tab

  • Pickup Expenses Paid By

  • Notes for Dispatch

  • Pickup Signature

  • Additional Services Requested

  • Provide Additional Details/Information

  • Add Support Photos

  Inventory tab

  • Vehicle Details

  • Interior

  • Exterior






Inventory Tab: Validate VIN


In the Vehicle Details region of the Inventory tab, there is a field to validate the last 6 digits of a vehicle's VIN.  This is to ensure that the correct vehicle is towed.  Type the last 6 digits into the field, and the VIN will automatically validate.

 

How to Save Changes

Any time new information is entered into a ticket via the app, a blue save button will appear in the bottom right corner of the screen. This button will stay visible until it is tapped and the job is saved and synced to the server. After your changes are saved, dispatchers will be able to see your updated information. If you exit the job when there is unsaved information, the job will be automatically saved. 


Job Complete


Once a job’s status has been completed, on the My Jobs screen you will notice that the card is minimized and fades to the background. Once a job is complete, it can no longer be edited in the app. (Completed jobs will remain on this screen for three days.)

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